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Shipping policy

📦 Shipping Policy

Thank you for visiting and shopping at [Your Store Name]! Below are the terms and conditions that constitute our Shipping Policy.

1. 📍 Shipping Locations

We currently ship to addresses within the United Kingdom.
If you're outside the UK and wish to place an order, please contact us at [your support email] and we’ll see if we can help.

2. 🕒 Order Processing Time

  • All orders are processed within [1–3 business days].

  • Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email or on our website if there are any significant delays.

3. 🚚 Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost
Standard (Royal Mail / Evri) 2–4 business days £[e.g., 2.99]
Express (DPD / Yodel) 1–2 business days £[e.g., 5.99]
Free Shipping 3–5 business days Free over £[amount]

Delivery delays can occasionally occur, especially during peak seasons or due to courier issues.

4. 🚫 Delivery Issues

Please ensure all shipping information is correct before completing your purchase. We are not responsible for:

  • Delays due to incorrect or incomplete addresses.

  • Lost or stolen parcels marked as “delivered” by the carrier.

  • Delays caused by courier services.

If your order hasn’t arrived within the estimated timeframe, please contact us at [your email] with your order number.

5. 📦 Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. The tracking number will be active within 24 hours.

6. 🌍 Customs, Duties, and Taxes

All prices shown on our store are inclusive of UK VAT. We are not responsible for any customs and taxes applied to your order if shipping internationally (if applicable).

7. 📬 Missed Deliveries / Returned Orders

If a parcel is returned to us due to an incorrect address or failure to collect from a local depot, the customer will be responsible for any redelivery costs.

8. 📞 Contact Us

If you have any questions about this Shipping Policy, please contact us:

  • Email: [your email]

  • Phone (optional): [your phone number]

[Your Store Name] reserves the right to update this shipping policy at any time without prior notice.